FAQs

WhatsApp Web not opening any more! How to Fix?

It happens sometimes because of the following reasons.
Some minor hang-up issues – Just reload WhatsApp Web and that will solve the issue most of the times.
Slow internet connection – Make sure both mobile and computer have a fast internet connection. You can check the internet speed on fast.com minimum recommended internet speed is 5 MBPS on both mobile and computer.

Some other extension in your browser interfering with your WhatsApp web data.
Step 1: Create a new browser instance
Step 2: Open the new browser instance and install DootBuddy
Step 3: Login on WhatsApp Web. If this works then you can use this browser instance for using WhatsApp web.
If all this does not work, try to uninstall and reinstall WhatsApp on your phone
Step i: Take a backup
Step ii: Uninstall
Step iii: Re-install
Step 4: Open WhatsApp Web. If the issue is still not resolved!! Put a comment below or contact us through chat and we will resolve this for you!

What profile picture should you put on WhatsApp to reduce the chances of number banning?

First of all, why is profile picture relevant to avoid number banning?
There are a lot of scammers out there who are WhatsApp messaging.

If you send WhatsApp message from a WhatsApp number where there is no profile picture (or privacy settings on) then the user receiving the message will not be able to see your photo/name.
And if the message is promotional then the user will definitely think that you are a spammer and there is a very high chance that they will report you.
If too many people block or report your number too fast then WhatsApp will ban or suspend your number from their platform.
If you don’t want to come across as a spammer the least that you can do is have a profile picture and name that is easy to recognize and makes you come across as genuine.
Also, make sure that your privacy settings appropriately set so that the user can see your profile picture and name even if he does not add your number or you don’t add his number. i.e. set the About and Profile photo option in the privacy settings to ‘Everyone’.

Obviously there is no guarantee that the number will not be blocked if you do this but it definitely reduces the rate of number blocking.

How to use multiple WhatsApp Web from the same computer?

Can only use one WhatsApp web with one chrome browser but with this simple trick you can use multiple WhatsApp from a single computerCreate two chrome instances in the same computer

Step 1: Create a new browser instance
Step 2: Open the new browser instance and install DootBuddy
Step 3: Login on to WhatsApp Web on the new browser by scanning another WhatsApp.

If you face any difficulties with using this then please contact the chat support team.

What Are the Limitations of the Free Version?

Here are all thee things you CAN NOT DO WITH THE FREE VERSION.

1.You can't send more than 100 WhatsApp messages.
2.You can not send customized messages using an excel sheet (CSV file)
3.You can’t use WhatsApp Filter to filter all WhatsApp numbers in a database of numbers!
4.You can not extract phone numbers from a group.
5.You can’t download delivery reports after sending messages.
6.You can not use the Play/Pause button to control the message queue any time.
7.You can’t set a random time gap between messages to avoid number blocking.
8.If you want to use any of the above features then you need to buy DootBuddy Premium.

What are the FREE features?

Here are the things that you can do with the free version of the DootBuddy without paying a single penny.

1.Send single WhatsApp messages without saving numbers.
2.Send 100 WhatsApp messages
3.Upload excel sheet and send to any country
4.No software installation needed, just a simple chrome extension.
5.DootBuddy Free Messaging. So no fear of virus
6.Extremely simple to use.

Does it Work in my Country? Can I buy?

As of now to the best of our knowledge, we can say that every country in the world can use the free version of the extension. If that changes anytime in the future we will update it here.
We use Stripe for excepting payments from any country other than India (and also PayPal in some exceptional cases). So if you can use your debit card or credit card to make the purchase then you can use the pro version as well.
Any questions regarding payment feasibility please contact the chat support team.

Does it work in WhatsApp’s Desktop App?

No, it is a chrome extension and it works only on WhatsApp web on Google Chrome (Mac, Windows, and Linux).

Is it Safe? Do we Store Your Contacts? What Data does DootBuddy Store?

None of the personal or business data is stored by DootBuddy servers.

What Data Do We Store?
We just store basic data like
1.Account id (primary phone number for the account)
2.License status (to check if the user is free or pro user)
3.Usage frequency data (to track how often users click on the software).
4.Storing this data is compulsory to make sure we can track bugs and issues and fix them continuously to maintain the best product quality.

If you have any other questions about data security with our tool then you can contact the chat support team or request a callback!

How to Send Clickable Links in through DootBuddy?

You can send a clickable link to anyone who

1.Either has your number saved in his phone book
2.Or has replied to you at least once on WhatsApp.

How to Correctly Format the Numbers Column in CSV File

1.Select the numbers column -> Right Click -> Click on ‘Format Cells’.
2.Go to the ‘Number‘ category -> Go to ‘Decimal Places‘ box
3.Change it ‘0’ and click ‘OK’.
4.Verify that the numbers are now coming correctly

How many messages I can send in one day?

No limit from our side however WhatsApp might ban your number temporarily if too many people report you as spam in a single day!
Be careful about the number banning aspect.

We do not take responsibility for number blocking!

Does Premium Version avoid number banning?

No!
Buying the Premium Version does not guarantee that your number will not be blocked. It only gives you access to the additional premium features like sending attachments, customizing messages through an excel sheet(CSV file) and much more…

How to avoid/reduce number banning/blocking while messaging?

Here are some recommendations to reduce the chances of number blocking!

1.Format the messages in an interactive manner. Such that the person receiving the message thinks that it’s a real conversational message instead of a robotic -promotional message.
2.Set a random time gap between messages (premium feature).
3.Send name customized messages (premium feature).
4.Don’t send from your personal/main business number.
5.Start slow, increase the number of messages gradually (Ex – Day 1: 100 messages in 2 slots, Day 2: 150 Messages in 3-4 slots).
6.Don’t send over WiFi (Use mobile internet).
7.Don’t send to unknown contacts, obtain prior consent before sending the messages.
8.Don’t send more than 100 in one go
9.Don’t send more than 500 messages on the first day.

NOTE: THESE RECOMMENDATIONS ARE ONLY FOR YOUR HELP. NUMBER MIGHT GET BLOCKED EVEN AFTER FOLLOWING THIS!
See what you can do to make sure that people do not report you and what you can do AFTER your number gets blocked.

What is the best first message format to avoid number banning?

1.In the first message share a relevant update.
2.Phrase it like a question. So they will give an answer.
3.Give them an option to opt-out.

If my WhatsApp number is banned, is there a way to get it unbanned?

Yes.
But before I tell you the process for that let’s see why number gets banned in the first place.
In one line, if multiple people report your number as spam back-to-back (in quick succession) then WhatsApp will ban your number.
And if you want to avoid banning then you need to make sure that you do not fall in the above category.
But once your number is banned what can you do?

1.If it is the first time that the number has been banned then you don’t have to worry too much!
2.Try to log in from that number again you will see an option to submit an appeal with WhatsApp.
3.Click on submit an appeal and you will see a text box where you can type your message, Say something like- “my number was banned by mistake please unban it ASAP“.
4.Do this and the number will be unbanned within a period of 1 to 48 hours.

What is the best first message format to avoid number banning?

1.In the first message share a relevant update.
2.Phrase it like a question. So they will give an answer.
3.Give them an option to opt-out.

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